Chelsea Park Motor Lodge – Privacy Policy

1. Credit card information

The credit card details you provide when you book online are encrypted into our Motel Mate booking system and are deleted within 5 days of your departure from the motel.

2. Email addresses

Chelsea Park Motor Lodge will record your e-mail address if you transmit it to us electronically either in an e-mail message or via a web page form or online booking agent. It will only be used for the purpose for which you provide it, and will not be disclosed to any third party.

3. Personal information

When you book online, Chelsea Park Motor Lodge stores your name and address, your telephone number, your address and email address on a secure site which may be accessed only by motel management.

4. Promotional material via email

Chelsea Park Motor Lodge communicates with its customers primarily using e-mail. We acknowledge and respect a user’s choice to opt-out of marketing communications activities. Should you decide you do not wish to receive marketing or promotional materials via e-mail from us please reply to our email with “unsubscribe” in the heading.

5. Statistical information

When you visit the Chelsea Park Motor Lodge website, our server logs information which is provided by your browser. This information is used to create summary statistics, which allow us to assess the number of visitors to the different sections of our site. As well as this it allows us to discover what information is most and least used, determine technical design specifications, and help us make our site more useful to visitors. The information logged is as follows:

  • The date and time of your visit
  • The address of the referring site
  • The type of browser you are using
  • Your top level domain name (for example .com, .gov, .au, .uk etc)
  • Your server’s IP address
  • The address of the pages accessed and any documents downloaded

Chelsea Park Motor Lodge will make no attempt to identify users or their browsing activities, unless disclosure is required by law or due to a mandatory requirement of a Court, Governmental Agency or Regulatory Authority. We use the information only for statistical analysis or systems administration purposes.

6. Use and disclosure of personal information

Chelsea Park Motor Lodge Motor Lodge does not disclose any personal information to any other party. If you are anticipating receiving phone calls via the motel switchboard, please advise Reception of this. Your room information will not be given out to anyone without your permission.